Currently, our application offers two methods for synchronizing an email account that presents 2 different purposes.
To add an account for future use in multichannel campaigns, please follow these straightforward steps:
Navigate to the Accounts tab.
Select the "Sync email account" button at the top right corner.
You will be presented with the choice to link either a Gmail or Outlook account.
You will be redirected to the page where you can choose the sender name the timezone, working days and hours, set daily limits, and add your signature.
Once the account has been added, it will be visible within the Accounts tab.
Alternatively, you can also add an account from the Campaigns tab:
Access the Campaigns tab.
Click on "all email accounts" and connect a Gmail or Outlook account in the same manner.
In this scenario as well, the account will appear in the Accounts tab.
2. If you wish to use an email account for creating separate email campaigns and sending emails directly to your contacts, you can achieve this by adding the account on the Email Campaigns tab:
Go to the Email Campaigns tab
Press "Add account"
Then you need to choose Gmail or Outlook account
After the account is synced, you will be able to choose the sender name, the timezone, working days and hours, set daily limits, add your signature and tracking domain.
Additional information regarding this type of campaign can be found here.
If you need any additional information - please, contact our support team via the chat at the lower right corner of our website or via email - [email protected]